Frequently Asked Questions
If you have provided a phone number for your booking, our system will send a text message to alert you that the car is there.
You can fill out the form on our website, book via our mobile app or give us a call at +44 1992 447 442.
The most common way to pay for your journey is to pay the driver directly; our drivers accept both cash and card payments.
Note: There is a 3% processing fee on card payments.
You can also pay in advance via a pay link from our office; however, VAT is added to payments made this way.
We provide complimentary child seats / boosters for long journeys only, such as airport transfers. Please request these when making the booking. We normally require 24 hours notice.
Don't see your question here?
Our second office in Hoddesdon is only open for appointments.