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Contact Support

Submit an enquiry, find our offices, opening hours, or contact our out-of-hours phone line.

FAQs

Frequently Asked Questions

How do I know when my cab has arrived?

If you have provided a phone number for your booking, our system will send a text message to alert you that the car is there.

How do I make a booking?

You can fill out the form on our website, book via our mobile app or give us a call at +44 1992 447 442.

How do I pay for my journey?

The most common way to pay for your journey is to pay the driver directly; our drivers accept both cash and card payments.
‍Note: There is a 3% processing fee on card payments.

You can also pay in advance via a pay link from our office; however, VAT is added to payments made this way.

Do you provide child seats?

We provide complimentary child seats / boosters for long journeys only, such as airport transfers. Please request these when making the booking. We normally require 24 hours notice.

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Where to find us

Our second office in Hoddesdon is only open for appointments.

Main office located at 78 Ware Rd, Hertford SG13 7HN

Second office located at 44 Ware Rd, Hoddesdon EN11 9DU