Privacy Policy

What is this Privacy Policy for?
This privacy policy is for this website – www.acrecars.co.uk and served by ACRE and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter
This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Sharing of data

We will only use your data to deliver the services you have requested and to improve future services and offerings provided by Acre Cars Group. Cordic Ltd provide a server service to enable the Acre Cars to be integrated with the Acre Cars taxi booking system and Cordic Ltd’s own privacy policy and terms of use and terms of conditions apply.

Protection of data

Acre Cars will not sell your data collected through the process of making and delivering of car services to you, to third parties and will protect the data to reduce the risk of loss or misuse.

The Acre Cars Booking App for Mobile Devices and Smartphones

This privacy notice summarises your privacy rights regarding our collection and use of your personal information. It applies to Acre Cars and Cordic Ltd who supply and manage our Mobile Application (App) services. By installing and using any of Acre Cars Apps, you agree to our use of personal information as summarised below and in other sections of this Privacy Policy, also on Cordic Ltd’s Privacy Policy (http://www.cordic.com/privacy.html), and you agree to be bound by the terms and conditions of Acre Cars and the user agreement of the Mobile App you install and use.

In order to maximise the benefits of the App, this mobile short notice lists the App’s collection practices. Your mobile devices and or smart phones privacy settings enable you to opt-in or modify the collection settings.

Collection, use, sharing and protection of your personal information collected during the use of a Acre Cars / Cordic Ltd App:

Location – If you authorise on your mobile device, we access geolocation data from your mobile device to provide a customised experience and or enable the collection and tracking of your taxi journey and also to alert a contact number set by the user that your journey is completed.

Camera – Currently the mobile app does not have a camera or photos feature, if in the future the App supplier provides such a feature and you authorise your device, we access your mobile photos to enable you to share an image or images of your choice through the App with us.

Advertising – Serve customised advertising. You can select opt-in or opt-out using your device’s’ setting or by changing the Ad Choice preferences in your mobile device. Whilst advertising through the Mobile App is not currently a Acre Strategy it is possible this is a feature that could be implemented in the future.

Sharing – We will only use your data to deliver the services you have requested and to improve future services and offerings provided by Acre Group. Cordic Ltd provide a server service to enable the Acre Cars App(s) to be integrated with the Acre Cars taxi booking system and Cordic Ltd’s own privacy policy and terms of use and terms of conditions apply.

Protection – Acre Cars will not sell your data collected through a mobile app to third parties and will protect the data to reduce the risk of loss or misuse.